Money...what everyone hates talking about!


We have many couples wanting similar appointment times, especially during peak periods. It is therefore extremely important that you give us fair notice (24 hours notice would be appreciated), should you need to
cancel or change a lesson time. We are then able to offer your cancelled time to someone else. We ask that you respect that our time is valuable,
just like yours.

  • Payment Methods
  • Cancellations
  • Refunds

Single Lessons:

All single (non-package) lessons are payable one lesson in advance. The initial lesson may be paid for at the time of your first appointment. We accept cash or cheque only when paying in person. Or, you may prefer to pay prior to your appointment, using bank transfer. If this is the case, we will supply you with our banking details. Bank transfer payments should only be made if the booking has been confirmed and a time allocated to you.

After your first lesson, any subsequent lesson(s) will need to be paid in advance in order to secure the time with your teacher. Unless your next lesson is paid for, we cannot guarantee the lesson time
will be kept available for you.

This means that at your first lesson, you will effectively be paying for two lessons - the first and the second, if you are rebooking. However, you only need to pay one lesson in advance. We do not expect you to prepay for all the times you may have booked. Having always paid one lesson in advance, you will not pay anything at your final lesson.

The Lot:

For package lessons, we allow you to pay the whole sum upfront, or half upfront and the other half part way through the sessions. Both options can be paid using the same payment methods as above.

Our cancellation policy only applies to Single Lessons. If you do not give us adequate notice of a cancelled appointment, you will forfeit your prepaid single (or package) lesson. Untimely cancellations mean we are unable to offer your lesson time to other couples who might be waiting for a time. Although we would appreciate 24 hours notice, we know that it is not always possible. Just give us fair warning and we are happy to reschedule your lesson.

Single Lessons:

In the event that you are unable to attend your next prepaid single lesson (where you are paying one lesson in advance), and do not wish to reschedule this, as long as you have given us 24 hours notice of cancellation of this appointment, we will refund the cost of this lesson to you.

The Lot:

Lessons paid for as a package will not be refunded in the event that you are unable to complete the included number of lessons.